It's way over hyped. Especially the fries. Because people think they're getting a crapload and not the amount they payed for in a tiny container.

I walked into a five guys once cuz I was out of town and ask for a California burger, figuring someone who worked at a burger place would probably know what toppings I wanted. The cashier looked at me like I was stupid. So after explaining what toppings to put on, I got the most disappointing $20ish meal. Dry, flavorless, and way to much salt. I honestly would have been happier if I had just gone to a Burger King or McDonald's or Arby's.

I presume at one point it was actually a really good place to go but like any restaurant that lives long enough the quality tanked will the price is went up.