If people actually upgraded from FAX, I would have completely agreed. What we have today is an abomination which doesn't work. Not even a week ago I had an issue with some paperwork where tax office required me to fill some form in PDF, then print it, then sign it, scan it and send it to them. I have a phone with a pen, so I did all of that and skipped few steps. Signed the document on screen. No no no no no. They didn't want that. They want my signature on paper which I never have to send them but my signature signed through screen is not good enough.

FAX is basically all of this with fewer steps and I can easily see why they wouldn't want to move away from it. It it works, don't fix it mentality. Luckily this trend is slowly going away, but damn. Not to mention same IRS office required me to generate a certificate which I can use to digitally sign documents. But I couldn't do this either, since they accept that only on some documents. A mystery.

As far as floppy disks are concerned, this is mainly for industrial machines. They are still a huge user. Those machines are not replaced every 2 years as they are more robust and made to last. So having a machine older than 30 years still working in industry is nothing new and considering upgrade costs literally millions, it's simply not worth paying that much money to upgrade to USB.