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Discord users are cancelling their Nitro after new mobile layout update
(www.dexerto.com)
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this post was submitted on 08 Dec 2023
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I'll never understand why companies try to force major changes without giving users the chance to opt out, at least for a while.
Edit: -1 for an uncontroversial personal opinion. The hivemind is strong today.
Because fracturing the UI doubles the work needed on feature changes each time it happens.
Not really. Stop maintaining it, but leave it for those who want to opt in to it. Exactly how old.reddit worked. They managed to avoid most of the backlash for their new UI because us diehards could stick to the old one.
Ideally, yes. But they make breaking API changes semi often IIRC. The old version wouldn’t last long at all.
This change actually has been out for a while, I've been on the layout for the past year or so. It's just recently they forced the existing user base onto it where before it was in opt-in, once you get used to the layout it's actually quite a bit better in my opinion it goes with the mobile flow a lot better, it's just getting used to it for the first week or so sucks. It's all so much better than their original redesign which had all of your servers on the bottom with your DM and you had to swipe back and forth between the servers to try to find it which was absolutely atrocious
Oh that original redesign was terrible. And it was insanely slow even on a flagship phone. It's much, much better now
That's easy. You have some 'product manager' or 'UX lead' who gets hired. They need to make a name for themself, and keeping the old thing going won't do that. So you get a big redesign. There might even be some QA testing to see if the new design is more intuitive. There will rarely if ever be any testing to see if whatever benefit the new design brings, is offset by making existing users relearn the whole thing.