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this post was submitted on 13 Dec 2023
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Technology
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Except these things do require action for a lot of people. Their is a good reason why Tesla was required to send out mail to all effected customers.
This may come as a shock to you, but not all people have their cars connected to the internet. While it varies by network, about 30% of the US by area does not even have cell service, and the parts that do can be unreliable, especially if there is a big garage door between you and the tower. And this is the US, Canada is even more rural.
Some people might have also purposely disconnected their vehicles from the cell network, maybe because of evidence that Tesla employees were making highlight reels of customers from the in car camera footage.
In either of these or more cases, an update requires active work and steps to resolve. Indeed there is a reason Tesla has to provide technicians who can come out to their customers address to apply it free of charge. The same language and laws apply to every other auto manufacturer on our shared roads.