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this post was submitted on 15 Jul 2023
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Asklemmy
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Kind of similar situation, I am [sole] IT for a 24/7 business so I am never fully off-duty. Getting Teams notifications routed to my watch saves me from having to look at my phone as much as I otherwise probably would be. It actually reduces my overall phone time, which is a honestly a plus.
We do have a ticketing system, but execs like to ping me directly to look at the ticket they just submitted.