More than 200 Substack authors asked the platform to explain why it’s “platforming and monetizing Nazis,” and now they have an answer straight from co-founder Hamish McKenzie:
I just want to make it clear that we don’t like Nazis either—we wish no-one held those views. But some people do hold those and other extreme views. Given that, we don’t think that censorship (including through demonetizing publications) makes the problem go away—in fact, it makes it worse.
While McKenzie offers no evidence to back these ideas, this tracks with the company’s previous stance on taking a hands-off approach to moderation. In April, Substack CEO Chris Best appeared on the Decoder podcast and refused to answer moderation questions. “We’re not going to get into specific ‘would you or won’t you’ content moderation questions” over the issue of overt racism being published on the platform, Best said. McKenzie followed up later with a similar statement to the one today, saying “we don’t like or condone bigotry in any form.”
I've seen this come up a few times. My response has been "luckily our platforms aren't run by an inscrutable god-machine nor an evil genie".
For non government cases like this, we don't need to solve the general case. We can just say "no Nazis allowed", and "no hating on queer folks " and so on as needed. Web forums have had rules for more than 30 years and it hasn't been a crisis.
Yeah. A baseline is needed for sure. Moderation is definitely necessary.