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What's up with Epic Games?
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The issue with Epic isn't as bad as people imply, but it's very real. They produced an incredibly shoddy launcher and store, frequently engage in anticompetitive practices like exclusives, and are happy to frequently update their launcher with new unhelpful bullshit without addressing its core problems.
Me, I'm not upset that Epic exists, even as a Steam user I would not like to deal with them as a true monopoly. But, they give me zero reason to use the store.
The problem is that it's a half-baked product.
These are my sentiments as well. In summary their existence has made things worse. Had they not been greedy assholes I would be neutral to them.