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Help with laptop buying decision
(lemmy.world)
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Egh. I kinda sorta agree. I had a 10th gen i7 Lemur Pro. It was nice and had excellent battery life. (15 -25 hours as an average range) The screen was a perfectly nice IPS, the keyboard/trackpad were fine (maybe not great), and the speakers were... well... pretty terrible. The software/firmware support for an otherwise generic laptop was great!
The problem was that I had multiple hardware failures on mine and getting warranty repairs was painful. The 3rd time it happened took several weeks to convince my rep it was a legitimate hardware failure. When he was finally convinced, he said something like "Well, that seems pretty obvious it's a motherboard failure. What would you like us to do?" The response was obvious. It was under warranty still. I wanted it fixed! By the time it was working again it had taken 9 weeks. (!!!!) Less than a year later, it died again. Put a really bad taste in my mouth. :-\ I bought a Framework to replace it.
I'm in Europe, so System76 can quickly become expensive here, with shipping, taxes, duties, etc. Tuxedo would be the alternative (I think they use the same OEM, Clevo, anyway). Thanks for the rec though!