Expensive refills on ink/toner I can accept. It's been like that forever. What I can not accept is how useless the HP printer/scanner is without HP smart. In windows I literally cannot do anything unless I'm signed into their stupid service. In Linux I just grab generic drivers and do whatever I want. So it's obviously not baked into the printer. I can't wait to get a new one from another brand, just need one good reason to make more e-waste.