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Why return-to-office mandates fail
(www.computerworld.com)
This is a most excellent place for technology news and articles.
But this is my point. . .when I'm in the office they'll just turn around and ask me, on average, close to 3 questions a day. If it averages below 3 questions per week when one or both of us is WFH, I wouldn't be surprised.
I'm not saying that there is no way to make it happen, but that it simply doesn't happen. (Although I will say the ad hoc jump-in is something that can't happen over video chat. . .unless everyone is always in the room, which is even worse than working in an office lol) I can't explain why, but the barrier to initiating a conversation is much higher when it's not just "turn around and ask" and instead "send a message."