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this post was submitted on 15 Jan 2024
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I mean Booths aren't that small, they're just exclusively north-western & fill the same niche as Waitrose, who have virtually no stores in the north west as a result
That means their customer base is pretty much a perfect intersection of people who won't want to use a self-checkout - older people & people who are friendlier to strangers
28 stores is small by UK supermarket standards. Sainsbury's alone have over 1400. I can't reasonably consider Booths reflective of trends across the country, perhaps for the reasons you suggest.
OP's question as to whether the UK is rejecting self checkout on any level isn't really addressed by the example in this article.
Booths is basically unheard of anywhere else in the UK. The only reason I've heard of them is because the bald guy on TikTok that reviews the worst towns in the UK did a video on them.