483
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 18 Jan 2024
483 points (99.6% liked)
Technology
59708 readers
1528 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
Yep, it's a terrible argument but it's the only one they've got. They can't admit the easier it is to cancel service the more customers they'll lose. Nor can they say that the cable industry has spent a fortune researching how to make canceling service just frustrating enough that people will put it off long enough for the urge to eventually pass. And believe it or not, exploiting people's laziness has been a surprisingly effective customer retention strategy for decades.
Consequences?
Is the button an unsubscribe button or a button for a guillotine?