21
submitted 10 months ago* (last edited 10 months ago) by alessandro@lemmy.ca to c/pcgaming@lemmy.ca
AMD Radeon RX 7900 XTX – $999
AMD Radeon RX 7900 XT – $899
AMD Radeon RX 7800 XT – $499
AMD Radeon RX 7700 XT – $449
AMD Radeon RX 7600 XT – $329
AMD Radeon RX 7600 – $269
you are viewing a single comment's thread
view the rest of the comments
[-] pelotron@midwest.social 5 points 10 months ago* (last edited 10 months ago)

Does the article mention the stability problems with the 7000 series? https://community.amd.com/t5/graphics-cards/is-amd-going-to-acknowledge-black-screen-crashes-on-7000-series/m-p/650861

No. Wishing these journo ding dongs would help us make noise about this issue. I should have heeded my friend's warnings about AMD product stability.

[-] PenguinTD@lemmy.ca 3 points 10 months ago

As AMD owner that has experienced this issue, the black screen crash is manageable for some symptoms and very likely not AMD's fault. And it's NOT just 7000 series, it's happened to Nvidia card as well if you search for the "Nvidia black screen crash".

Disclaimer, not all crashes in that link you posted is related to the same cause, trust me because I did my home work when my 6800XT experienced the black crash. Specifically, mine is the monitor sleep crash(can't wake monitor up anymore but can hotkey reboot and sometimes goes into boot loop after a system critical error(have to cold shutdown unplug psu power cycle and then reconnet) usually around mid night update time.

What I found how to fix my issue is that there is an old version of driver that does not have this issue at all. Use that for quite a bit of time until someone else report more stability for a different version of driver then I tried again. But then I got tired of stuck at older version driver and experiment around, found that don't put screen to sleep and don't "lock" your windows(keep the windows at desktop and not lock it remove that black screen crash issue that I have. ** important, this is very different crash than the playing game and crash to black screen, which is much easily addressed as most that run into this(that I saw during my hunt to fix my issue) have bad component or PSU not good enough. **

And, my new rig also full amd setup does not suffer the same issue at all with desktop lock or monitor sleep after 15mins.

old rig: 6800XT amd stock, auros master MB, 3900X new rig: 7900XTX Merc, msi B650 MB, 7800X3D

Yes, I've done firmware updates and everything. You might be wondering, why I said it might not be AMD's fault after I said there is a version of old driver that does not have this issue. My reasoning is like this. The older version of driver probably did not implement some more modern power saving or whatever inter device communication protocols that leads to the crash thus aren't triggering it. The why it's seems so wide spread is because it could be triggered and happen when one of the component can't return and communicate with the system properly. That means, in my case more power management related issue:

  • the MB bios regarding power policy issues.
  • windows driver/kernel that manage power policy( I don't think I've seen any post that have this black screen crash on Linux)
  • monitor bios and the connections
  • display driver and protocols responding to the requests(windows have to go through GPU to ask monitor to go sleep)

See how many points of failure this could happen? Now think about how most people use their hardware and upgrades? ie.

  • how many people upgrade their graphic card and then check if their MB/Monitor firmware is up to date??
  • how many people keeps delaying driver updates or windows updates??
  • how many manufacturer stops updating firmware for their older MB/Monitor?? (I pretty much suspicious of my Acer 144hz 4k IPS panel for causing the crash, cause at the time I was investigating, the monitor's firmware is already old enough, from 2021, just went back to check again and still the same version.)

I hope my information show that it's manageable and not a hard problem to get around. And actually running into this is pretty rare as there aren't a lot of thread and not really "wide" spread.

[-] pelotron@midwest.social 1 points 10 months ago

I am having this issue on Linux. :( Currently running Windows for a few days to rule out the OS.

[-] PenguinTD@lemmy.ca 1 points 10 months ago* (last edited 10 months ago)

great, now I know it could happen. :')

Good luck, it plagues me for a brief period of time, about 2 week, imagine everyday you wake up and hear that boot loop fan spin up and down and scratch your head why has this happened. Almost drive me to replace components but I calm down and nail it in the end(cause the exact same combo has worked for about 2+ years before this happened after a driver update). But that's my exact batch of components and software combo, it may not work for you.

Like I mentioned in my post, my issue is strictly related to the power saving state related function that leads to the crash and boot loop. During the time of insanity, I've never encounter any crash to black screen while playing games or other normal use of my PC, I can reboot or shutdown/boot up normally for things like windows update or other software update that requires reboot.

From what I can gather before, if you have the normal use crash, or 3D gaming use crash, chances are it's one of your component that aren't the good batch. You can dig into some of the threads that OP's posted and you will see some of them eventually resolved by replacing stuff, or remove auto OC from bios or from the driver. If you have a newly built PC make sure you do these component rule out thing asap as modern return/replacement window is really tight. (ie. Canada Computer only 15 days.)

load more comments (1 replies)
this post was submitted on 19 Jan 2024
21 points (75.6% liked)

PC Gaming

8551 readers
522 users here now

For PC gaming news and discussion. PCGamingWiki

Rules:

  1. Be Respectful.
  2. No Spam or Porn.
  3. No Advertising.
  4. No Memes.
  5. No Tech Support.
  6. No questions about buying/building computers.
  7. No game suggestions, friend requests, surveys, or begging.
  8. No Let's Plays, streams, highlight reels/montages, random videos or shorts.
  9. No off-topic posts/comments, within reason.
  10. Use the original source, no clickbait titles, no duplicates. (Submissions should be from the original source if possible, unless from paywalled or non-english sources. If the title is clickbait or lacks context you may lightly edit the title.)

founded 1 year ago
MODERATORS