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Fast grocery firms doomed by French dark store ban
(www.bbc.co.uk)
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this post was submitted on 19 Jul 2023
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I don't agree with killing off a new business model that is obviously working, since traditional grocery stores could have adapted during the pandemic to offer the same fast delivery services.
But I do have a problem with how these companies deliver their “ultra-fast” services, because many of them are a menace to the general public.
Well they didn't ban the business model. They just ruled that a warehouse can't be classed as a store. Which is atleast to me fair sounding. Since should customer not be able to walk into that establishment and buy stuff, it isn't a store. It is delivery warehouse. Hence it shouldn't be allowed on zonings and placings only meant for stores. You shouldn't run commercial warehouse out of retail zoning. Since commercial warehousing is not a retail business. Retail implies customers are directly retail consumers, not other business partners.
Normal store could still partner with a delivery company. Issue is the delivery companies don't want to partner with normal stores, since then the store wants their cut. They want to directly rent a space and turn it into warehouse. Since that costs less per item, than paying to partner with a store. You could still operate the store as supply point. Just can't be just a delivery point.
It was companies own decision "we don't think this makes sense, if we can't pinch the last penny by running our own dark store. instead of say partnering with local retail chain".
Yes, it sounds "fair" on the surface, but the city could have worked with these companies to provide a solution over the pandemic.
Even a basic cash register with a box of gum for sale at the counter would have made this a "store", so the zoning issue isn't what the problem was.
I mean, really, it sounds like they simply didn't want these businesses there at all, no matter what.
Now, consumers don't have the service available, and traditional grocery stores won't put in any effort to provide it. It's a terrible outcome, IMO.
At least where I live here in Finland, traditional retail chains are very much in the shopping delivery business. Exactly including using their vast retail stores network as their base of deliveries. However again their stores are actual stores.
The dark stores would have had choices. For example don't run a purely dark store. Run it as combined delivery base and retail store. The walk in retail might be minority of the business, but then they could say "no, we also have walk in customers. We aren't a dark store, the city mayor is free to walk in and come buy a bottle of cola from us."
Same in Germany. The big grocery chains all deliver for a reasonable fee. Also, at least in big cities, most neighborhoods have a grocery store in walking distance for most people. Delivery becomes almost unnecessary (for the able-bodied folks)