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Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company (time.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company::An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.

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[-] darkstar@lemmy.dbzer0.com 13 points 10 months ago

Exactly. Play stupid games, win stupid prizes. You get what you (didn't) pay for. If you try to cut employees by using AI then you deserve this. You also deserve this if you don't pay your employees a decent wage. But they won't learn anything from this.

this post was submitted on 21 Jan 2024

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