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submitted 10 months ago* (last edited 10 months ago) by Sensitivezombie@lemmy.zip to c/mildlyinfuriating@lemmy.world

I'm a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don't recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to "appeal", it didn't work when i clicked on it. It didn't do anything. Same with other options. They don't have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

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[-] 2xsaiko@discuss.tchncs.de 92 points 10 months ago

aNd i wOuLd lIkE InFoRm yOu tHaT We dOn't mAkE DeCiSiOnS LiKe tHiS LiGhTlY

every time someone has to explicitly say this it's a lie

[-] Sensitivezombie@lemmy.zip 30 points 10 months ago

All the rep did was copy pasta. What kind of ppl are they hiring.

[-] TardisBeaker@lemmy.world 9 points 10 months ago

This is clearly overseas customer service rep with a script. It happens every time I "chat with customer service" for any business at all. Or it's an AI chat, which is equally possible.

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this post was submitted on 21 Jan 2024
163 points (92.2% liked)

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