This is only true for certain states and certain businesses. For instance, if you are in Texas your example of towing is correct. In the state of Ohio the state law states that tow companies can only accept cash, certified checks, Discover, Mastercard, American Express, and Visa. However it does not dictate that they MUST accept all of those. The point of the clause is to remove personal checks from the system, since most tows are requested by a government body, and personal checks are a major vector for fraud. However, in Texas, towing is one of like 3 different things I can find that require cash acceptance. All of these are mostly business generated at the request of the government.

Now, debt owed to private businesses, that gets rolled into some sort of government mediated mechanism, IE bankruptcy, do have to accept cash. That debt collection is generally either handled by the government, or a third party contractor. There are no blanket, federal level, laws that dictate businesses must accept cash. Now, there is a growing movement to make state laws forcing this. This is because cashless systems create an extra barrier for poor people, especially the homeless, minorities, and the elderly. Though this is in it's infancy and it's hard to tell how well it will be accepted.

After reading both there's not really a conflict. This commenter argues that they mist accept the US currency, USD, the other one argued that they are not force to accept it in physical coins/visa/etc, they have leverage in deciding in which medium you must transfer that said currency.