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this post was submitted on 24 Jan 2024
1001 points (98.5% liked)
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I mean I get that they are established but what exactly is keeping their customers coming back to them? They make printers, there is no magic sauce, I’m sure they’re nice printers, but there are other companies, or someone could start a new printer company. I just can’t fathom why they think they can get away with treating their customers this way and not expect to lose them. Unless there is something I’m missing?
Corporate deals. Entire companies are tied to HP for their services.
Those poor souls...