13
submitted 9 months ago* (last edited 9 months ago) by ponchow8NC@lemmynsfw.com to c/selfhosted@lemmy.world

Copy & paste since I don't know how to crosspost on my client. Hope this is alright

Well I went with your guy's advice and got me a drive that still has a year of manufacturer warranty on top of the eBay 1 year warranty, but a bit of a sketch seller ngl. The drive itself seems legit visually with matching serial numbers (if you know another way, I'm all ears), but womp womp it doesn't work. At least it fails to initalize, data error (cyclic redundancy check) on windows and some kinda fsync error iirc using "Disks" on Linux, both errors are relating to hardware. I used both a tested enclosure and connected it via sata cables on different machines and the same problems continue, hehe. I'm just wondering how the limited warranty with WD (the manufacture of my drive) works and what you're experiences are getting a replacement from them? I keep reading horror stories that they won't help since it was brought from an unauthorized reseller, etc... Also is it worth even sending it in? I read the replacement is another refurb with no warranty afterwards. The alternative would be going the eBay route and getting a replacement that's also used but will retain the warranty from the seller. Which is the better option? BTW don't worry about data loss still practicing the 3,2,1 method this is purely about the best bang for my buck.

Goddamn wall of text, I'm sorry...

TLDR: Wants to know about the warranty and replacement process of WD and concerned about receiving assistance from WD if the drive was purchased from an unauthorized reseller. Also considering whether it is worth sending the drive to the manufacturer which means receiving a refurb drive with no warranty or if getting a used replacement from eBay seller, which comes with a warranty, is a better option?

Edit: Decided on sending it back to the seller and getting a refund

you are viewing a single comment's thread
view the rest of the comments
[-] tagginator@utter.online 1 points 9 months ago

New Lemmy Post: Need advice about used drives and Wd warranty experience with drives brought from unauthoirized resellers (https://lemmy.world/post/11180160)
Tagging: #SelfHosted

(Replying in the OP of this thread (NOT THIS BOT!) will appear as a comment in the lemmy discussion.)

I am a FOSS bot. Check my README: https://github.com/db0/lemmy-tagginator/blob/main/README.md

[-] ponchow8NC@lemmynsfw.com 2 points 9 months ago

The tagginator makes a comeback. I missed you, buddy.

this post was submitted on 25 Jan 2024
13 points (84.2% liked)

Selfhosted

40153 readers
257 users here now

A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

Rules:

  1. Be civil: we're here to support and learn from one another. Insults won't be tolerated. Flame wars are frowned upon.

  2. No spam posting.

  3. Posts have to be centered around self-hosting. There are other communities for discussing hardware or home computing. If it's not obvious why your post topic revolves around selfhosting, please include details to make it clear.

  4. Don't duplicate the full text of your blog or github here. Just post the link for folks to click.

  5. Submission headline should match the article title (don’t cherry-pick information from the title to fit your agenda).

  6. No trolling.

Resources:

Any issues on the community? Report it using the report flag.

Questions? DM the mods!

founded 1 year ago
MODERATORS