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'It's just not right': Passengers call out WestJet for breaching rebooking rules (www.ctvnews.ca)
submitted 8 months ago by sik0fewl@kbin.social to c/canada@lemmy.ca
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Thousands of WestJet customers' flights were cancelled amid extreme weather earlier this month. And many say the airline would not reschedule them within the required window, in what one advocate framed as just the latest example of a failure to uphold travellers' rights.

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[-] moroni@lemmy.ca 11 points 8 months ago

If it's denied, passengers can file a complaint with the Canadian Transportation Agency, a process can take up to two years due to a backlog of about 64,000.

I’m on that queue. I’ll let you guys now the result in a few years.

this post was submitted on 25 Jan 2024
57 points (100.0% liked)

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