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This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation.
(lemmy.dbzer0.com)
cross-posted from: https://lemmy.ml/post/11497758
This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation.
Be careful when you gamify a job but not on the metrics you really care about.
Stacking employees by drinks touched per hour will definitely get you more drinks, but maybe at the expense of returning customers, or overall sales, or satisfaction.