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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions::Airline tried arguing virtual assistant was solely responsible for its own actions

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[-] laughterlaughter@lemmy.world 34 points 9 months ago

"Our Air Canada flight attendant punched you in the face for no reason, then our CEO kicked you in the nuts? Not our fault. They're independent agents."

this post was submitted on 16 Feb 2024

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