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Dell RTO mandate said to be a stealth layoff, for women
(www.theregister.com)
This is a most excellent place for technology news and articles.
I got fucked by them over a decade ago. Naively bought an Alienware for college. Burned out two motherboards on it while it was under warranty which they replaced. Naturally it burned out a third one outside of my warranty window which they refused to help with unless I paid them half the value of the laptop. Told them no thanks, instead I’ll tell everyone I know that their hardware is garbage.
"Gaming laptops" are a lie anyway. You can't generate that much heat in that small of a space without something eventually going wrong, this applies to all of them. They're all hot and underpowered.
Yeah, I expect any gaming laptop to have a shorter lifespan, but killing three mobos in the span of 3.5 years shouldn’t happen. Now that I’m older and wiser, I wonder if I had a bad power supply, but that’s something that should have come up on my second repair.
I had that in a year with Asus/ROG, garbage.
75c is impossible on a gaming laptop if you dont have a low power gpu (eg max q)
It really depends on the tdp. On my laptop which has a 2070 with up to 115 w and an 10th gen i7 with up to 45 w the cpu can go up to 95 deg and the gpu throttles at 86 deg.
Some laptops have Max q or low pwer versions of the same card which have a lower tdp and produce less heat. But for higher power gpus and CPUs they will most certainly go above 80.
Why not the steam deck then?
I've run into so many people who have had Dell laptops totally crap out / burn out on them. I saw several myself years ago through an old job. Mostly bad LCD displays right out of the box, but also an assortment of other problems. I vowed never to get a Dell computer of any kind after that.
Now in my current job we are forced to use refurbished Dell laptops. And guess what? All of them are total pieces of garbage. I've had two of them now. The first one became inoperable so they had to get me a new one. And now I find that the audio and USB ports are faulty on the new one.
I'm not surprised Dell is screwing over their lower-level employees, considering they consistently fuck over their customers. Fuck Dell.
Just sharing my experience here as well. I bought a Dell gaming monitor - it was a TN panel with gsync and 144hz it was quite expensive at the time.
Anyway, that piece of shit was replaced 5x under warranty. Faulty panel, backlight dying, lots of issues with input ports, broke firmware, etc. their warranty and service was top notch, but that was a lot to go through with a $500 piece of equipment. I bought an LG after that one died and have had 0 issues.
I managed to get one of the "desktop replacement" laptops before they got sold to Dell, and that fucker was a solid brick shithouse, lasted like 7 years before functional issues. Heat was definitely a problem, couldn't rest my left hand on the keyboard (above the GPU) after a couple hours and could probably sit outside in a blizzard without pants comfortably. Miss that bad boy... Shame Dell ruined them.
My old dell server hardware is surprisingly crap as well
I've gone through 4 PSUs in the last 5 years
Surprisingly? Not sure.
IMO it's a bit surprising
I'd expect a company to at least sell decent hardware to their enterprise customers but I guess not in this case
If it breaks, you can just sell them more 🤷♂️
In EU at least there's a new law-mandated warranty period for the replaced part but I of course can't say if this holds true where you live.