878

Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

228 comments fedilink hide all child comments

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

you are viewing a single comment's thread
view the rest of the comments

[-] jordanlund@lemmy.one 13 points 1 year ago

Another reason to not buy digital games.

[-] Cethin@lemmy.zip 49 points 1 year ago* (last edited 1 year ago)

No, it is not. It's a reason to not buy Ubisoft games, physical or digital. Physical games usually still have a code that's linked to an account and you have to download the game from an server online. Physical games now are just as digital as digital games, but they come with added plastic waste.

The reason to buy physical is for the collection of physical games. Don't delude yourself into thinking it's actually on the disk though. That hasn't been the case for a while now.

[+] EveningNewbs@lemmy.world -7 points 1 year ago

For PC games, no, they're not actually on the disc. For console games, they generally are the full game, albeit sometimes buggy without the day-one patch.

[-] magic_lobster_party@kbin.social 12 points 1 year ago

Even console games are just shipping empty disks now. Call of Duty did that last year if I’m not mistaken.

[-] azuth@lemmy.world 8 points 1 year ago

Not only that is not always the case, but with the locked down nature of consoles it would be way more difficult for a console owner to override any online DRM even if he had the whole software on disk.

[-] Karza@discuss.tchncs.de 8 points 1 year ago

This isn't the case. Many console discs download up to 60 gb worth of stuff

[-] EveningNewbs@lemmy.world 2 points 1 year ago

I said "generally." There are a few publishers that ship empty discs, and some games that are completely broken without a day-one patch, but most still have a playable game on the disc, at least on PlayStation. On Xbox, for games that have backwards compatibility with One, they often couldn't fit both game builds on one disc, so they made one version download-only instead of shipping two discs.