My car got stolen, the only reason we called the cops is because the insurance said we had to.

Then we got the police report, apparently the cops saw the car zoom past them at twice the speed limit with a broken window. So gave chase, in which the perps went high speed through a suburban area, crashed into someone's property, destroying a fence, gave chase on foot but didn't want to follow them into an abandoned building, and then, when two people dressed similarly emerged from the building, couldn't do anything because they weren't sure it was the same people.

Literally how the guards work in Skyrim.

So they actively made the situation worse, delayed the insurance process by destroying the car more, (twice as then we had to wait for the second report) endangered others, destroyed more property, and then didn't do anything to help in the end.

It would've been entirely better to just have insurance deal with it and not involve the police at all.