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I'm sorry to hear they aren't taking this seriously. I have to use a gluestick on all of my prints with my PEI sheet on my Mk4 and I've really been excited to try the Satin sheet as I've heard it's an excellent workhorse sheet for the Mk4. I'm just waiting until I need to order some prusament so I can bundle the satin sheet as prusa shipping costs to the US are steep. Hoping there is a firmware fix for this before I proceed.
Print sheet works, cosmetically it doesn't. I sell my prints, and having odd lines is not something I want to sell. I'm just disappointed since there was nothing I can do except watch and kill it as fast as I can.
I caution you to not put too much stock into OPs anecdotal experience. This is not a problem other people are having and is certainly not a firmware issue. I can say for certain that it has never happened for me.
Stuff sticks to my pei sheet TOO well. Clean it well... Soap and water with a new clean soft sponge. Get all the glue off and any other gunk and oil. Wipe it dry with a clean towel. Lightly rub it down with isopropyl alcohol. When dry, print on it with nothing on the sheet. I can go like 20 big prints before I have to clean it again.
Yeah I've done all the things. Things don't stick to mine. 1st layer issues. Gluestick works great. Others have reported this issue. I see no disadvantages to the satin sheet. Ive heard nothing but happiness with it. Seems like it should be the default from everything I've heard.