2.4GHz wifi is not suitable for two big reasons, interference and low bandwidth. 2.4GHz wifi in any kind of suburban or city environment and sometimes even in rural will be congested with other networks, microwaves, other appliances, etc causing massive speed degradation or fluctuations. The range of 2.4GHz is just too large for all the equipment that uses it in today's world. In my previous apartment complex for example my phone could see 35 distinct 2.4GHz wifi networks while only 3 at max can operate without interfering with each other. In that same building i could only see 13 5GHz networks. Which brings me to the second issue of bandwidth
2.4GHz at least here in the US only has channels 1, 6, and 11 that will not interfere with each other. if anyone puts their network between these three channels it will knock out both the one below and the one above. Channel 3 would interfere with both channels 1 and 6 for example. By going up to 5GHz you have many more free channels, fewer networks competing for those channels, and higher bandwidth channels allowing for much higher throughput. 2.4GHz allows 40MHz wide channels which in isolation would offer ~400mbps, but you will never see that in the real world.
Personally, i think OEMs should just stop including it or have it disabled by default and only enable it in an "advanced settings" area.
Edit: I am actually really surprised at how unpopular this opinion appears to be.
I get this opinion quite well.
The problem I've observed are devices that foolishly switch to 2.4ghz in a crowded space, such as the Nintendo switch. There really needs to be an extra check for devices sensitive to latency to never connect to a 2.4ghz network on a crowded channel unless it's the only option.
Or just not include 2.4 gigahertz in the device at all.
I agree that 2.4 gigahertz is ultimately doomed, but we are easily 25 years away from moving out of that space and even then there will still be use cases for it.
If you were to suddenly disable all 2.4 GHz Wi-Fi connections across the world a large portion of the world would be stranded without Wi-Fi.
And since smart home devices and many other products that are actively being created required 2.4 gigahertz to function, any router that did not include 2.4 gigahertz would be e-waste before it was even taken out of the box.