54
submitted 8 months ago* (last edited 8 months ago) by ruud@lemmy.world to c/lemmyworld@lemmy.world

Currently we have an images issue. Our Wasabi (S3) account was disabled because of some illegal content that was found, we're working with them to get the account re-enabled and the content removed.

[Update 20240308 14:47 UTC] The issue has been fixed.

you are viewing a single comment's thread
view the rest of the comments
[-] ruud@lemmy.world 19 points 8 months ago

This is f**kin annoying me. Because we don't pay for premium support, it takes them hours to respond to an e-mail. So they ask me to specify a time when they can enable the account, so I can immediately remove the content. So I specify 12:00 UTC, but they don't respond so I need to propose a new time hoping they will respond before that...

Grrr

[-] slazer2au@lemmy.world 19 points 8 months ago

At least it is not MS support.

1100h create case and specifically say contact by email and we close at 1700

2300h we tried to call your office but it says it was closed, can you call us back in the next 4 hours otherwise I will close this case.

this post was submitted on 08 Mar 2024
54 points (96.6% liked)

Lemmy.World Announcements

28381 readers
3 users here now

This Community is intended for posts about the Lemmy.world server by the admins.

Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world

For support with issues at Lemmy.world, go to the Lemmy.world Support community.

Support e-mail

Any support requests are best sent to info@lemmy.world e-mail.

Report contact

Donations ๐Ÿ’—

If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.

If you can, please use / switch to Ko-Fi, it has the lowest fees for us

Ko-Fi (Donate)

Bunq (Donate)

Open Collective backers and sponsors

Patreon

Join the team

founded 2 years ago
MODERATORS