Yeah, I didn't comment on the quality of the expansion itself because I'm actually the lowest on the game I've been in years. I'm in full tourist mode and have been since Legion. I'll come in for a month or two for expansion launch (three for Legion, I really liked that one), and then again in the last patch for one more month, and that's it. Now that I've been playing different games over the past few years, WoW is really starting to show its age and I'm less willing to let its flaws slide, such as the extremely toxic community you mentioned. There's a global community called WoW Made Easy that started up at Dragonflight launch with a mission statement of being patient in pick-up groups. Considering how massive it got, clearly the playerbase is fed up with the traditional PUG experience.

What's really soured me on the game is Blizzard's continuing divestment in customer service. Toxicity itself is a customer service problem and it takes actual eyeballs to fix it. And they aren't hiring. Meanwhile, enjoy your 30-day ticket times when major issues develop. Just as bad is their newest approach to overcrowding, especially on Classic. Last I checked, their solution to crowded servers is "nothing we can do about it, it'll sort itself out when enough of you give up. no refunds btw."

I'm going to need some convincing to pickup The War Within.