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Dell is so frustrating
(sh.itjust.works)
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Is it the XPS 13 (9370)? If so, apparently everything works fine in Arch, except the fingerprint sensor. So might be worth a shot giving it a try.
I wouldn't be surprised if some of your issues are partly related to Ububtu. Personally, I wouldn't recommend using it even if a device has official support for it.
I ended up on a first gen dell developer xps and didn't win the Intel nic lottery. Dell's Ubuntu repo bricked my laptop a dozen times til I moved to arch, which actually had the decency to include the broadcom driver.
The hardware is alright, but the total lack of effort in maintaining has been from the jump.
Well, mine runs fine with a clean install of Ubuntu 23.10, I did not encounter any of the issues OP mentions. (note: my model doesn't have a fingerprint sensor)
I'm running Ubuntu on an XPS and everything worked OOTB (except for IR-cameras) - even the nvidia drivers. Ubuntu has really good hardware support, but I wouldn't count on Dell being reliable on linux compatibility.