The last "small" company I worked for did a few hundred mil every year as a whole, and after spending the better part of 3 days trying to figure something out, I discovered their brilliant plan for their entire system is "contract the current cheapest outside company to set up the individual locations, don't bother with documentation, and hope when shit finally does hit the fan the cheapest contractor we can find will be able to fix it before we lose more than a dedicated sraff would cost"

Which was not a great plan.

He said as if whatever poor sap expected to fix it shall be given time.