Yep.

A major problem that people don't understand with college is that it is far more willing to let you fail compared to high school. A lot of young adults aren't used to dealing in a environment that doesn't provide immediate negative feedback on failure or non-performance. They hit one hiccup, can't come back from it, then spiral out until they flunk out.

This seems pretty unfair. I definitely remember students going to office hours, attending study groups, working with tutors.