I leave my computer running for long stretches because it also acts as a plex server. I turned my monitor on last night to open steam, and the window didn’t render in; I didn’t think much of it, but before I could restart my PC, I got a “memory management” BSOD. I turned off XMP, as well as taking out each RAM stick, but I continued to get BSODs. Either “memory management” or “critical process error”. Some other things I’ve attempted:
I can’t reset the PC; when I try, I’m told “there was a problem resetting your PC”.
I can’t use a system restore point; that also fails.
When I open the terminal and run
sfc /scannow
it finds and fixes corrupt system files every single time (I’ve attempted 3 times now), but I still get a “critical process error” BSOD.
I attempted running
DISM.exe /Online /Cleanup-image /Restorehealth
before “sfc” but this got an error 87 and didn’t work.
When I turn on the PC, my lights for DRAM and VGA stay lit up for maybe 5-10 seconds, but turn off while I’m in BIOS or the windows startup repair screen (and my monitor is plugged into the graphics card; my CPU can’t do display out).
I’m at a bit of a loss here. My next guess would be to attempt to reinstall windows, but I don’t have another windows PC handy to create bootable media, so I’m hoping I have a thumb drive laying around with an ISO on it, or I’ll need to wait to get one from a friend.
Also, in the event that reinstalling windows is the fix, should I disconnect the drives holding my plex media beforehand? Wouldn’t want to risk them getting wiped
An update: I have a drive with installation media for Windows 10 laying around, but when I got to the point where it was installing files on my boot drive, partway through it said it didn’t have the required files and cancelled.
THE FIX: Turns out it was an issue with my RAM. I plugged in a thumb drive containing memtest, and after running the test received a ton of errors. Swapping in a new RAM kit seems to have totally resolved my issues. The PC boots up perfectly fine now
You should run memtest for 24 hours with all ram sticks in.
It definitely looks like your ram is somehow faulty, have you tried resetting CMOS beyond just turning off XMP? It could also be your motherboard's VRM overheating, but i don't know how you would test that without a bunch of thermocouples.
I haven’t reset the CMOS yet; I’ll give that a try. But I did try booting with a single stick inserted, swapping them out, and both attempts gave me a BSOD (the critical system error one). My CPU cooler has a tiny fan for the VRMs, and my case has excellent airflow, so I think that one is less likely
Running memtest, I’m at over 400 errors before the first pass even completed. I take it that’s probably a RAM issue?
Yes. Your ram is bad and you can throw it in the trash (please do recycle it) and buy new stick. Sorry that happened to you, I know it sucks.
Swapped the new kit in and it works perfectly now. Thanks for the help!