46
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 19 Apr 2024
46 points (81.1% liked)
Asklemmy
43783 readers
1141 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 5 years ago
MODERATORS
One thing that I've found with junior staff is that they feel a need to be overly nice in their correspondence without realizing the interaction takes time.
I'm decades beyond being junior staff and I'm always nice in my emails. I don't care how long it takes.
I'm 1(one) decade beyond, and I'm super short and direct with a hint of familiarity. It also works, because it feels humble. It is humble, because you can't hide any second meaning behind "I do this, you do that, okay?"
There is a difference between nice and overly nice.
And I'm not talking about the time it takes you to be nice, but the time it takes others to process your niceness.
For instance, burying the lede on what the email is for in order to say "I hope this email finds you well". Use that space to get to the point so that the person on your receiving end can process the email quickly. If it is a request, say please but nothing beyond that.
100% agreed. Please and thank you are standard. Pleasant tone and asking to work together rather than giving commands is also.
It takes so very little extra effort to be nice.