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Hi, Edwin (lemmy.world)
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[-] caroline@lemmy.ca 17 points 6 months ago

I manage a hotel and while this would be a small help towards marketing, you're just gonna forget about that duck in when you get home. Maybe you post it on social media or tell a couple friends. Really I am way more interested in the positive impact a small gift like this has with guest satisfaction scores and guest/staff engagement. I bet tons of people talk to the front desk about the cute duck which might give us a chance to recommend a good restaurant or solve a minor issue the guest might not have mentioned to us. It's a unique ice breaker to start a relationship between the staff and the guest which is incredibly important for achieving high guest service scores.

[-] mynameisigglepiggle@lemmy.world 7 points 6 months ago

I guess it's like those folded towel animals I sometimes get from housekeeping?

[-] caroline@lemmy.ca 3 points 6 months ago

Haha yes sometimes the housekeeping team does have fun with the towels and that's probably more for them then you really. It's a good creative outlet on slower days.

this post was submitted on 01 May 2024
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