My parents raised me to always say "yes sir" and "no ma'am", and I automatically say it to service workers and just about anyone with whom I'm not close that I interact with. I noticed recently that I had misgendered a cashier when saying something like "no thank you, ma'am" based on their appearing AFAB, but on a future visit to the store they had added their pronouns (they) to their name tag. I would feel bad if their interaction with me was something they will remember when feeling down. This particular person has a fairly androgynous haircut/look and wears a store uniform, so there's no gender clue there.
I am thinking I need to just stop saying "sir" and "ma'am" altogether, but I like the politeness and I don't know how I would replace it in a gender-neutral way. Is there anything better than just dropping it entirely?
For background I'm a millennial and more than happy to use people's correct pronouns if I know them!
I actually totally agree. All people should begin worthy of our respect simply because we are humans, and our language should reflect that. Where the break is for me is that (again, for me) honorifics and similar terms imply hierarchical respect or deference, and that’s where the “earned respect” comes in. My respect for you as an equal is yours to lose; my respect for you as superior is yours to earn. In my language community, regular old please and thank you communicate the first kind, while honorifics convey the second.