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this post was submitted on 12 May 2024
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And search engines are unable to index the questions and answers, so good luck finding the already answered question.
Exactly. I really hate when people use Discord for stuff like this.
Or slack
Pretty soon search engines won't be able to return anything anymore. At which point we might be looking for communities where live people can help with our issue. And if that happens Discord won't look that out of place anymore.
If you can go somewhere and have your problem solved do you really care that some schmuck later won't be able to find the solution written somewhere and will have to go through the same process?
You're forgetting about the schmuck on the other end of that equation that has to answer the same question a thousand times over.
A server I'm in actually has a bot that, whenever a user types a command, will respond to a question with an answer.
Simple example:
@\Johnny: "Hey, my browser says 404, what does that mean?"
@\Support: !\404 @\Johnny"
@\Bot (using Discord's reply feature to reply to Johnny's post): "'404' is a common error message that can be caused by a variety of issues. Here are steps to resolve the most common issues:..."
I didn't feel like typing out steps to check if the website is down for everyone or to fix it if it's just you, but you get the idea.
The server I'm in doesn't typically handle questions about that, either. They're more specialized to something more specific that that, but, again, you get the idea.
Nah, that person can just ignore/block you.
I didn't say it was a perfect setup. ๐
And tbf there's lots of people who don't read the FAQ even if you shove their face in it.