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A collection of some classic Lemmy memes for your enjoyment
Honestly, their comercial ones are getting that way too. Like who the hell needs a touchscreen on an industrial thermal printer; thats just one more thing to easily break in an industrial environment. And god forbid you want a replacement touch screen because a new one is half the cost of a new printer.
it's because implementing an existing touch screen module and then telling a bunch of code monkeys in a 3rd world country to write a barely functional UI for it is actively cheaper than engineering, sourcing, assembling and testing keypads with physical buttons or even a membrane keyboard these days
using a touch screen also means they can put the same mass produced PCB into 40 different products instead of needing a custom button pattern for each. just tell the code monkeys to update the UI. there's a lot of economic arguments for the use of touch screens, but it sure doesn't make the field worker's lives any easier.