this post was submitted on 16 Jun 2024
91 points (100.0% liked)
technology
23313 readers
123 users here now
On the road to fully automated luxury gay space communism.
Spreading Linux propaganda since 2020
Rules:
- 1. Obviously abide by the sitewide code of conduct.
Bigotry will be met with an immediate ban
- 2. This community is about technology. Offtopic is permitted as long as it is kept in the comment sections
- 3. Although this is not /c/libre, FOSS related posting is tolerated, and even welcome in the case of effort posts
- 4. We believe technology should be liberating. As such, avoid promoting proprietary and/or bourgeois technology
- 5. Explanatory posts to correct the potential mistakes a comrade made in a post of their own are allowed, as long as they remain respectful
- 6. No crypto (Bitcoin, NFT, etc.) speculation, unless it is purely informative and not too cringe
- 7. Absolutely no tech bro shit. If you have a good opinion of Silicon Valley billionaires please manifest yourself so we can ban you.
founded 4 years ago
MODERATORS
The people who thought they could made a bot that could take orders from drive thru have never worked at a McDonald’s.
"Hello, can I take your order?"
*indecipherable mumbling interspersed with crackling feedback over the sounds of a customer screaming at you from the other side of the counter.* "Uhm, excuse me, Hello??? Are you lazy fucks even listening‽"
It’s why touchscreen ordering works, but verbal.. may as well have a person do it.
Maybe the real thing is that drive thru is kind of fucking stupid and a waste of space.
It's like people who want help shopping at the grocery store. A robot is basically useless. My average interaction:
"Do you have this thing?"
Is it a food thing or a non food thing?
"It's a bin, for food"
Okay, you want a big bin or a little one, disposable or resuable? Made of glass or plastic? Aisle 2.
"It's food, I can't eat plastics or glass." Okay... You want beans maybe?
"Yes yes beans that's what I said"
Okay aisle 5, right hand side halfway down.
Customers frequently don't know what they want, or even how to say it. So I spent 5 minutes looking for a Greek spice ziitar when they were looking for an arabic/north Africa spice Zaatar that is in the world food section.
Imagine a robot trying to decipher this, especially when many people have accents as well, or they just show you a picture of a thing. I can work it out, it takes a little to time. The robot would also be useless because our store carries like millions of things and has at one point carries most things but it's a luck of the draw if we currently carry something. So ask a robot, do you carry tahini sauce? Yes we do, we currently have 0 at negative 1 dollar located in section not found. Because that's all the computer is going to say for like 90% of the tahini stuff we carry since we've switched brands a dozen times and they all are still stores there even though we haven't carried many for over a decade.