I'm working with a business to sort out all their Facebook and Instagram pages, and try get them all grouped under one Business account.

They're a musical instrument importer who have a bunch of pages that have been created by different people over the years and they've had trouble migrating them all into once place where they can see everything.

They have access to all the pages and Instagram profiles, but some are through a company profile they created, some through the personal profile of a guy that works there, and some other loose accounts.

They've sent requests from the controlling profiles to the account they want to have access to all the page, but the requests are sitting pending in the blackhole of Meta's backend.

They've sent requests, tried to get in touch with support, and even sent over documents proving the existence of the business to Facebook, but nothing happens.

All the help articles that are the first results wherever you search aren't useful either. They don't reflect the messy nature of Facebook tinkering with everything and the reality of trying to share access to pages that have existed since 2007.

I'd love to hear if you've had any experience with this. If I can get this sorted out it should mean more work for me down the line with them.