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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
This is a most excellent place for technology news and articles.
Single handedly that is how I have acquired any of the computer knowledge I have. So it is absolutely mind blowing that people just can't seem to grasp the fact that most of the time what it takes to understand something, is reading. That being said, beyond that, breaking through to new discoveries; it makes me appreciate those with an inquisitive mind that tend to push the envelope beyond what is well understood and well documented.