1352
Customer service
(lemmy.world)
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I have 8 samsung monitors of all types in my house and the youngest one is 3 years old now. I've only had 1 failure out of their panels in over 15 years. (Which turned out to be an easy fix.) Anecdotal, yes, but maybe you can enlighten me?
Wide variety of dead/dying backlights, as well as malfunctioning video ports (flickering, static, etc. with no discernable cause, no matter the cable/device); extra/ultra-wides seemed especially unstable. The curved ones do not have serviceable backlights so they're electronic waste. Source: larger scale IT 😬