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submitted 4 months ago by jeffw@lemmy.world to c/technology@lemmy.world
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[-] BeigeAgenda@lemmy.ca 37 points 4 months ago* (last edited 4 months ago)

I know several youtubers that could be trusted with solving that issue. Why can't they find someone with the skills?

Edit: Thanks for the replies I see now it's not a technical knowledge problem, but a security+law+regulation problem.

[-] Dasus@lemmy.world 36 points 4 months ago

Why can't they find someone with the skills?

Because it's a bad excuse to avoid their legal duties because they've probably broken some laws while thinking there would never be any consequences.

Ofc they could digitise it, easily, they're the fucking NSA, not a tech-illiterate grandparent.

[-] chiliedogg@lemmy.world 29 points 4 months ago

I'm not super-well read on the federal FOIA, but am responsible for public information requests at my city, which follow state regs.

At least at my level, the big one is that the government does not have to create documents to satisfy a request. If the data is not in a readable format, we essentially don't have responsive data and are not required to go through the conversion process because that would be creating data.

We also have a rule regarding conversion of electronic data from internal proprietary format to something the requestor can read that allows us to refuse if responding to the request would cause an undue disruption to city services.

My example of when we used it was a request for every copy of a specific formthat had been rejected in building applications. It would have required manually scrubbing tens of thousands of building permits to look for specific forms that were not always turned in using the same name and looking for versions that were rejected (which may have been part of accepted applications if the applicant corrected the form later).

It would have taken about 6 months for a full-time employee, and our city only has 11 staffers, so we were able to tell them "no."

[-] webghost0101@sopuli.xyz 9 points 4 months ago* (last edited 4 months ago)

Who determines whats reasonable?

What if i claim i can read a sound and a video recording of the tape rolling in HD

In the quest for preservation of information can you do to much?

[-] GamingChairModel@lemmy.world 6 points 4 months ago

Who determines whats reasonable?

The government decides that, and then if the requestor doesn't like it, they can kick it to a court for review.

[-] webghost0101@sopuli.xyz 4 points 4 months ago* (last edited 4 months ago)

So its the citizen that has to go to court over it, shame.

I still propose that in cases like the above tape we should try and request any information about it as possible.

What are its exact dimensions?

From what materials is the tape build? Can we get a description of its smell?

Any text of markings on it or the box/closet it is stored in?

What facility is the tape housed?

Is there a record of who has previously seen or borrowed it?

At some point someone may actually get something useful they can start tracking with.

[-] GamingChairModel@lemmy.world 3 points 4 months ago

So its the citizen that has to go to court over it, shame.

That's the system. Congress created a way to encourage government agencies to make their records public, and a mechanism to get the courts involved to oversee it. Before that, there was no public entitlement to the records in the first place, and no way to get the courts to order the agency to do anything about it.

I still propose that in cases like the above tape we should try and request any information about it as possible.

I'm pretty sure that's already required. That's why we know what we know about this case:

The NSA’s excuse? It didn’t have anything to play the tapes back, couldn’t listen to them, and therefore couldn’t clear them for release. “When the search was conducted, our office reached out to the organization that would have the tape you requested if it still exists. We were informed that although there are some older video tapes that are potentially responsive, they are on a format that NSA no longer has the ability to view or digitize,” the NSA FOIA office said in a follow-up. “Without being able to view the tapes, NSA has no way to verify their responsiveness. NSA is not required to find or obtain new technology (outdated or current) in order to process a request.”

Ravnitzky asked the NSA for pictures of the tapes and they complied. The pictures revealed the tapes were recorded on an AMPEX 1-inch Video Tape Recorder. There were three different standardized types of AMPEX machines, but it wouldn’t be impossible to find a device that could play back the tapes. A cursory search on eBay revealed dozens of machines that might fit the bill.

If they end up finding a mutually agreeable solution, great. But it doesn't even sound like they're done negotiating, before filing a lawsuit. If it gets to that point, then I'm sure the court will want to know all the details and make a judgment call on whether the request is reasonable.

[-] webghost0101@sopuli.xyz 1 points 4 months ago

Cool, heres hoping for future updates on this.

[-] LustyArgonianMana@lemmy.world 2 points 4 months ago

It's actually not a shame you can go to court over that. That's actually excellent we still have that right intact.

[-] dezmd@lemmy.world 4 points 4 months ago

This sounds sideways, as FOIA processing is a part of city services, and state services, and federal services.

Treating it otherwise has always seemed to invite abuse.

We also have a rule regarding conversion of electronic data from internal proprietary format to something the requestor can read that allows us to refuse if responding to the request would cause an undue disruption to city services.

How is that a legal workaround against FOIA? Literally every response to FOIA causes a 'disruption' to city services in that context. This sounds like a strategy from management that is incompetent or intentionally unethical trying to avoid processing FOIA requests. "Undue disruption" reads as a convenient scapegoat to hide things from the public, a public that the government is there to serve in the first place.

It would have taken about 6 months for a full-time employee, and our city only has 11 staffers, so we were able to tell them “no.”

~165 hours for ever 10k documents to review at 1 min avg per doc. 45k documents = 750 hours = 25 work weeks @ 30hrs.
That's $11,250 @ $15/hr wages. Call it $16,000 for FTE total costs as a govt employer. You can engage 10 local contracted temp workers to process the data in a under 3 weeks.

Once you have done the review, the dataset to that point has been compiled and can be used for other such requests without additional expenditures towards recompiling data up to that date.

I'm sure budgets are carefully crafted to avoid including FOIA processing.

[-] chiliedogg@lemmy.world 4 points 4 months ago

A building permit can involve hundreds of documents, some of which are hundreds of pages long. All of which need to be reviewed to see if that form was included in the packet. We came up with the time requirement by processing 100 permits and averaging the time it took to review each permit case. The fucking database won't load a permit in a minute.

And after that we have to redact information, which in this particular example basically makes the request worthless anyway.

And it's not some City Manager excuse. It's literally written into the Public Information Act. We can't stop providing city services to everyone elae because one jackass asks an overly-specific question that will require months of work.

And we can't use contractors because of the requirement to redact certain information before contractors can see it.

[-] sugar_in_your_tea@sh.itjust.works 3 points 4 months ago

Can the requestor offer to either do it themselves or pay to have someone do it?

[-] chiliedogg@lemmy.world 11 points 4 months ago

The issue there is redaction. A form may have sensitive information that we're not legally allowed to release, so we have to redact information. I'm not talking about classified info, but things like driver's license numbers or or medical information.

It's often stuff we tell people not to give us, but when they do it still requires redaction from a PIR. It's one of the primary reasons they're such a pain in the ass - we have to manually review every page for 30 different kinds of protected info.

We can't let a third-party just sift through that data, because we don't have the right to share that information with them.

[-] limelight79@lemm.ee 5 points 4 months ago

Can I bitch about that redaction for a bit? Someone hit our car while it was parked on federal property. There were cameras, and the security people figured out who did it (and called them, and they denied it). When we finally got the police report, all of the information for identifying the guilty party had been redacted, along with the officer's name and any other useful information. For a literal fender bender. Shitty driver got away with it. The police report was completely useless. I can only imagine my insurance company was like, "We waited 3 weeks for THIS?" They might as well have sent over a blank page.

I get the idea behind redacting stuff in general, but that one just pissed me off.

[-] chiliedogg@lemmy.world 6 points 4 months ago

It's frustrating for me too, but state law requires us to redact certain things on a PIR even when we think it's stupid.

I have to redact homeowner information even though it's available through the appraisal district. That means I have to manually check for homeowner names on every page of every document, even though another agency has it labeled on the map. It adds hours and accomplishes nothing.

But it's state law, so I have to follow it.

[-] sugar_in_your_tea@sh.itjust.works 1 points 4 months ago

Right, so what about the second option, paying for someone to handle the data?

[-] lickmygiggle@lemmy.world 3 points 4 months ago

With a total staff of 11 I'm guessing there's not a huge budget for outside contractors to do the work.

If it came down to it the remedy is to challenge it in court. An impartial judge should be able to look at the argument from the local government and determine if their argument is legitimate or not.

[-] sugar_in_your_tea@sh.itjust.works 2 points 4 months ago

I'm not talking about the city budget, I'm saying the person requesting documents could pay for the labor needed to get the documents.

[-] chiliedogg@lemmy.world 6 points 4 months ago

A third party can't view the un-redacted documents because the city can't share them.

[-] sugar_in_your_tea@sh.itjust.works 3 points 4 months ago* (last edited 4 months ago)

Right, hence the payment. With the payment, the city could hire someone to free up time for someone to handle and redact the documents. Or pay someone overtime. Or however else the city thinks is reasonable. So instead of saying "no", offer a labor price.

[-] chiliedogg@lemmy.world 5 points 4 months ago

The State only allows us to charge $15/hour for staff time for PIRs, so we can't just hire someone or ask an employee to work an extra 20 hours a week for a year to pull some documents the requestor won't even read.

The thing is lots of these ludicrous requests are made by right-wing lobbyists who try to make us spend 80 grand on a pointless request so they can point out how the city is wasting money. They create problems so they can get the state to remove our ability to make local Ordinances.

For legitimate requests, we go out of our way to meet them. I've spent a lot of time digging through paper files from the 1920s to help citizens.

But most of our requests are either automated bullshit from realtors looking for cheap land, insurance companies looking for who to advertise to, contractors looking for work, lobbyists looking to stir up shit, or, oddly enough, lawn service companies.

For those requests, we do what's legally required and not a damn thing more.

[-] sugar_in_your_tea@sh.itjust.works 1 points 4 months ago

That makes sense, but there should always be a way to get information from a government, even if it's expensive. Governments work for the people, so everything should have a process.

I'm sure someone would be willing to pay hundreds of thousands to get the footage in the OP, and saying "no, is it's too hard" isn't acceptable.

[-] chiliedogg@lemmy.world 2 points 4 months ago

That's why it's important to hire professional city staff. For requeats that are important or reasonable, we find a way to do it. And even with the one from my example, my first reaction wasn't "No," but for me to clarify why the request was so difficult and for me to suggest how they might revise their request in a manner that would both be easier to provide, but also would provide more useful information.

I keep incredibly detailed records, which is why we've won every court case that's come up since I took over these duties. So I know how to search the data and parse out what is actually useful.

[-] Munkisquisher@lemmy.nz 2 points 4 months ago

That's how it works in NZ, you can request anything, but the govt can also charge you the costs of collating that data beyond a certain point

[-] Warl0k3@lemmy.world 12 points 4 months ago* (last edited 4 months ago)

Legit reason: Chain of evidence. They can't bring in an outside expert that hasn't been vetted, and they especially can't use equipment that has been outside their control and hasn't been verified intact. Damn near zero youtubers would pass NSA vetting, which clearly rules out their equipment as well. The fact this is such an outdated tech means there's no verified-trustworthy experts within or contracted with the government that can work with it, so they really are stuck not being able to do anything with this tech in house. Digital obsolescence is a very serious problem, especially in government (why do you think they pay so much for COBOL developers?) and this truly is a nontrivial issue to overcome.

... Which is the bureaucratic legitimacy behind this claim. Obviously they could fix this, I mean duh. But it's an actual hassle, and they see no benefit to going through it to reveal something they don't see a point to revealing. So they just hide behind the legit issues, shrug, and know we can't do anything about it.

[-] dumbass@leminal.space 8 points 4 months ago

They've probably secretly listened to someone unknowingly telling them how to fix it.

this post was submitted on 16 Jul 2024
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