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submitted 4 months ago* (last edited 4 months ago) by rxxrc@lemmy.ml to c/technology@lemmy.world

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[-] kadotux@sopuli.xyz 102 points 4 months ago* (last edited 4 months ago)

Here's the fix: (or rather workaround, released by CrowdStrike) 1)Boot to safe mode/recovery 2)Go to C:\Windows\System32\drivers\CrowdStrike 3)Delete the file matching "C-00000291*.sys" 4)Boot the system normally

[-] WagnasT@lemmy.world 13 points 4 months ago

Man, it sure would suck if you could still get to safe mode from pressing f8. Can you imagine how terrible that'd be?

[-] a_postmodern_hat@lemmy.world 14 points 4 months ago

You hold down Shift while restarting or booting and you get a recovery menu. I don’t know why they changed this behaviour.

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this post was submitted on 19 Jul 2024
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