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this post was submitted on 19 Jul 2024
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The fault seems to be 90/10 CS, MS.
MS allegedly pushed a bad update. Ok, it happens. Crowdstrike's initial statement seems to be blaming that.
CS software csagent.sys took exception to this and royally shit the bed, disabling the entire computer. I don't think it should EVER do that, so the weight of blame must lie with them.
The really problematic part is, of course, the need to manually remediate these machines. I've just spent the morning of my day off doing just that. Thanks, Crowdstrike.
EDIT: Turns out it was 100% Crowdstrike, and the update was theirs. The initial press release from CS seemed to be blaming Microsoft for an update, but that now looks to be misleading.