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What's your list of banned brands?
(lemmy.ca)
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this post was submitted on 20 Jul 2024
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Asklemmy
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Can confirm, got fucked by Hertz last time I rented a car. Who’s your go to?
I truly do not know. I was using Budget, my truck was in the shop and two days' rental was going to be $142. Two hours after reserving it my mechanic tells me he's going to have me done today - so I cancel the reservation.
Because I chose "pay now" rather than "pay later", I'm charged a $150 cancellation fee on a $142 rental (the fee posted on the website - $50 - is not for "prepaid" "same day" cancellations - not that the website told me this anywhere obvious, of course).
So I literally would have done better financially to drive the fucking thing around for two days for no good reason.
Protesting to customer service gets me a resounding "go fuck yourself."
I'm now open to suggestions, I was using Budget because they had the best prices of what remained to me, but never again.
Damn. I’d have tried a chargeback, especially if their site is incorrect or misleading (idk how recently this was). It’s damn near impossible to see who actually has the best prices because you can’t tell what anything really costs until they tack on all the horse shit fees after returning the car.