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Lawsuit: T-Mobile must pay for breaking lifetime price guarantee (arstechnica.com)

submitted 4 months ago by downpunxx@fedia.io to c/technology@lemmy.world

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Class action filed over price hikes on plans with Un-contract price guarantee.

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[-] kitnaht@lemmy.world 101 points 4 months ago* (last edited 4 months ago)

CenturyLink is doing this to their customers too -- Their contract says "If we raise the price, you can cancel the service with no penalties"

Doesn't that fucking negate the WHOLE purpose of a price guarantee?

The purpose of the price guarantee is to guarantee having that service at that price. The guarantee is guarantee of service too.

[-] Nollij@sopuli.xyz 37 points 4 months ago

It negates the point of a contract. What kind of contract even has a term of length without a set price?

[-] Zorque@lemmy.world 11 points 4 months ago

The kind designed to get people to sign up. They can worry about making more money off them later by deciding not to honor it.

[-] bluGill@kbin.run 9 points 4 months ago

At least you can get out.

inflation is a thing and so all unlimited time fixed price contracts are suspect.

[-] RememberTheApollo_@lemmy.world 3 points 4 months ago* (last edited 4 months ago)

The point of the price guarantee was to get customers to sign up at a profitable rate. Once they stopped becoming profitable they’re fine with you no longer being a customer, they’ll just reel in new ones with introductory pricing or other standard sales pitches.

[-] LodeMike@lemmy.today 3 points 4 months ago

Eh not really. It's just a way to exit a contract.

[-] radicalautonomy@lemmy.world 1 points 4 months ago

Price guarantee. However, if we do raise our price...

The ending to that sentence is always moot. You guarantee it. End of. If you don't follow through on that guarantee, you are a liar.

...if we do raise our price, you can cancel the service with no penalties.

Mfer, you are gonna be the one paying penalties, see your ass in court.

this post was submitted on 24 Jul 2024

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