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Flight instinct intensifies
(sh.itjust.works)
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this post was submitted on 02 Aug 2024
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Programmer Humor
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I lost the only job I have ever left involuntarily on a helpdesk for a small system partly because of the tracking tools they used
I was top in the team by tickets closed. The person they kept was top by time per call (spent the longest time on each call/worst at efficiently fixing callers' issues)
Tech tools are not a solution for incompetent management