I recently watched a video about an unpolled change in old-school runescape that added the ability to change your character's pronouns, as well as have beards as female characters, and the community's reaction to it. Sadly, most of the runescape playerbase is pretty right leaning, with the expected reactions of "this is dumb why would they add this," "why add this unpolled," and "this is a medieval fantasy game not a dating simulator"
I wonder what people's thoughts on this are, as if you are a paying customer for a game, and the game has been promised to only add poll-approved changes, is this unreasonable and why? The game is "old-school runescape," the players are notoriously resistant to change, and are paying to keep the game as they like it. Can you pay to keep your uninclusive game uninclusive? I don't have a great argument against it past "this literally doesn't matter" which won't convince people who believe it does.
Customers aren't uniform.
You may have 95% of a customer base who don't want this feature, but it is very low on their priorities. In contrast, you may have 5% of a fan base who do want this feature, and it is very high on their list of priorities.
The change seems cheap, so it is probably worth pleasing that small part of customers.