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What's a piece of technology you LOVE the progress of?
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I don't think that's all that true. There's a lot of survivorship bias at play, a whole lot of cheaper models failed long ago and were replaced. Older washers have less protection against user error too, stuff like load balancing alerts. Finally the market has widened, washer/dryers are much less of a luxury as they once were, so the low end of the market has filled out with poorly constructed models.
What is definitely the case is that they are harder to repair. Part of this is cultural, part of this is companies being dicks (looking at you samsung) and part of this is genuinely more complexity.